Legal Document

Ae365 Terms and Conditions — Please read before using our services

By opening an account, placing bets, or using any service on ae365, you are agreeing to these Terms and Conditions. Please read everything carefully before you get started.

Last Updated: January 2026
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Total Sections
12
Key Sections

Key Highlights of the Terms and Conditions at a Glance

Key highlights of ae365's Terms and Conditions, summarized for your convenience

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Age Restriction

You must be at least 18 years old to open an account and use ae365's services. Accounts belonging to underage users will be closed immediately.

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One Account Policy

Each individual may only maintain one ae365 account. If multiple accounts are created, all accounts and balances will be permanently forfeited.

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Bonus Terms

All bonuses are subject to specific wagering requirements. Bonus balances cannot be withdrawn directly — the required rollover must be completed first.

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Account Security

You are solely responsible for keeping your password and login credentials confidential. Sharing your account with any third party is strictly prohibited.

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Payment Rules

Deposits and withdrawals must be made through registered payment methods only. The use of third-party bank or mobile banking accounts is strictly prohibited.

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Responsible Gaming

Ae365 is committed to responsible gaming. Players may set deposit limits or use self-exclusion options at any time.

Important Notice: You must read and fully understand these Terms and Conditions before using any service on ae365. By registering an account or using any service, you are agreeing to these terms.

1 General Terms & Conditions

Ae365 (ae365.biz) is an online gaming and betting platform. These Terms and Conditions form a legal agreement between ae365 and its users. By accessing, registering, or using any service on ae365, you confirm that you have read, understood, and agreed to these Terms and Conditions.

These terms and conditions may be updated at any time. Continued use of the platform after any changes have been made will be considered your acceptance of the revised terms. We recommend reviewing this page regularly.

  • Ae365 reserves the right to modify, suspend, or discontinue its services at any time without prior notice.
  • These Terms and Conditions are published in both Bengali and English. In the event of any conflict, the Bengali version shall prevail.
  • Ae365 services are available to legally eligible adults only.

2 Account Registration

To register on ae365, you must provide accurate and complete personal information. Accounts created with false or incorrect details may be closed at any time and balances may be forfeited.

  • Each individual may register only one account.
  • The email address and phone number provided at registration must remain active.
  • To update your account details, please contact customer support.
  • Sharing your login credentials with anyone else is strictly prohibited.
  • Ae365 reserves the right to immediately lock any account where suspicious activity is detected.

Please Note: ae365 follows a KYC (Know Your Customer) verification process. A copy of your national ID or passport may be required to verify your identity before withdrawals are processed.

3 Age Verification

Ae365 services are intended for individuals aged 18 and above only. During registration, you must confirm that you are at least 18 years old.

  • Ae365 may request a government-issued ID for age verification at any time.
  • Withdrawals may be placed on hold until verification is complete.
  • Accounts belonging to minors will be terminated and all associated transactions will be voided.

Warning: Protecting minors from gambling is our responsibility. Please ensure that no underage members of your household have access to your account.

4 Deposits & Withdrawals

Deposits and withdrawals on ae365 can be made via Mobile Pay, Nagad, Rocket, and other approved payment methods. All transactions are processed through secure, encrypted channels.

  • The minimum deposit amount is ৳100 (one hundred BDT).
  • The minimum withdrawal amount is ৳500 (five hundred BDT).
  • Withdrawals are typically processed within 1–24 hours.
  • Only payment methods registered in your own name may be used.
  • Withdrawals to third-party accounts are strictly prohibited.
  • Ae365 reserves the right to place payments on hold for suspicious transactions until verification is completed.

Ae365 is fully committed to preventing money laundering. Any suspicious transactions may be reported to the relevant authorities.

5 Bonuses & Promotions

Ae365 regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms, which are outlined on the relevant promotion page.

  • The welcome bonus is available to newly registered members only.
  • Bonus balances cannot be withdrawn directly. The specified rollover requirement (typically 15–30x) must be completed first.
  • Bonuses typically expire within 7 days of being issued.
  • Attempting to claim the same bonus more than once may result in account closure.
  • Ae365 reserves the right to cancel or modify any bonus at any time.

Bonus Tips: Please read the rollover requirements carefully before claiming any bonus. If you have any questions, contact our customer support.

6 Betting Rules

The following rules must be followed when betting on ae365. Any violation may result in bet cancellation and forfeiture of balances.

  • Confirmed bets cannot be changed or cancelled.
  • If incorrect odds are displayed due to a technical error, the affected bet will be considered void.
  • Any bet linked to match-fixing or result manipulation will be voided immediately.
  • Placing bets on the same event from multiple accounts (arbitrage) is strictly prohibited.
  • Ae365 reserves the right to set maximum limits on any bet.
  • Delays during live betting are normal. ae365 is not responsible for any issues caused by internet connectivity problems.

7 Prohibited Activities

The following activities are strictly prohibited on ae365. If any such activity is detected, the account will be permanently closed and all balances will be forfeited.

  • Creating or operating multiple accounts.
  • Registering using a false identity or fraudulent information.
  • Bonus abuse — claiming bonuses through multiple accounts.
  • Using hacking tools, bots, scripts, or any automated software.
  • Using the platform for money laundering or any form of illegal fund transfer.
  • Harassing or defrauding other users.
  • Exploiting system vulnerabilities or bugs to gain an unfair advantage.

Warning: If evidence of any prohibited activity is found, ae365 reserves the right to take legal action and notify the relevant authorities.

8 Account Suspension & Termination

Ae365 reserves the right to temporarily suspend or permanently close an account for any of the following reasons.

  • Violation of Terms and Conditions.
  • Providing false information.
  • Suspicious or unusual activity.
  • Failure to complete KYC verification.
  • At the user's own request (self-exclusion).

If an account is closed with no violation of terms, the balance will be returned to the registered payment method. In cases involving a breach of terms, the balance may be forfeited.

9 Privacy Policy

Ae365 takes the privacy of your personal information seriously. We do not sell your personal data to any third parties.

  • Your information is used solely for service improvement and verification purposes.
  • Information may be shared with authorities where required by law.
  • For more information, visit our Privacy Policy Please read this page.

10 Limitation of Liability

Ae365 is not liable for any of the following.

  • If a bet or game is interrupted due to internet connectivity issues.
  • Delays or errors caused by third-party payment providers.
  • If account credentials are compromised due to the user's own negligence.
  • In cases of force majeure (natural disasters, government restrictions, etc.).

Under no circumstances will ae365's total liability exceed the original value of the transaction in question.

11 Dispute Resolution

Any dispute between ae365 and a user will first be addressed through direct negotiation. If a resolution cannot be reached, the matter will be referred to mediation.

  • To submit a complaint, email support@ae365.biz.
  • An initial response will be provided within 7 business days of receiving your complaint.
  • A final decision on complex matters will be provided within 30 business days.

12 Changes to Terms & Conditions

Ae365 reserves the right to update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email address.

  • Any updated terms will take effect from the date they are published.
  • Continued use of the platform after any changes constitutes your acceptance of the updated Terms and Conditions.
  • If you do not agree to the Terms and Conditions, you may request that your account be closed.

Contact: For any questions about our Terms & Conditions, please contact our customer support — support@ae365.biz — We're always here to help.

Done reading? Get started now

Enjoy safe gaming with ae365 under our Terms and Conditions. Register now and claim your special welcome bonus.

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